Quality

Quality at Infidigi begins and ends with our customers. Our goal is to ensure our customers are completely satisfied and that they come back to us again and again.

Infidigi’s process and methodology are conceived after an in-depth understanding of the customer's business drivers and reviewed regularly throughout the project. This enables our solutions to meet our customer's goals consistently. Our processes conform to the ISO 9001 framework and ensure management-level reviews, corrective actions and critical review of metrics for establishing process improvement projects.

Infidigi’s Quality Model Pyramid brings together the various elements of Infidigi’s quality program. What is this? .

  • Infidigi’s management team oversees the organization's activities for software process development and improvement.
  • The Quality Assurance Group carries out process definition and improvement activities.

Quick Facts

  • Infidigi is an ISO 9001:2008 certified company
  • Extensive internal quality analysis with focus on continual improvement
  • Customer Satisfaction Index continually measured as a part of continual improvement initiative.
  • Web based collaborative project management tool, accessible to clients
  • Web based defect tracking system, accessible to clients.
  • Dash board reporting of project status to clients.